Technical Support ---------------------------- INSTALLATION   Installation Guide   Network installation.   Transferring an existing address book.   Un-installing OverniteShip. PRINTING   Barcode prints as black box or is unclear.   Barcode diagnostic tool.   "Cannot Generate Report" error.   Error message when printing.   Using a thermal printer. HOW TO USE   What are the licensing requirements?   How to back-up your address book.   Moving your addresses.   Why are some services not available?   How to change your address.   How to select a default shipper name.   How to use two account numbers.   How do I get e-mail confirmations? OTHER   "Encountered a Problem" error.   "Read / Write Access" error.   Part of the screen cannot be viewed.   Cannot select destination zip code.   Program is "sluggish" or "freezes".   "141:145 Can't Open Data Connection"

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