Technical Support Table of Contents

For Technical Support on OverniteShip Desktop, call 1-800-683-7648 Option 4, Monday - Friday, 8:30 a.m. to 9:00 p.m or e-mail us.

Installation Installation Guide Network Installation Guide Transferring Your Existing OverniteShip Desktop Address Book Un-Installing OverniteShip Desktop

Printing Barcodes Printing as Black Boxes, or Printing Unclear. Configuring OverniteShip Desktop to Print to a Thermal Printer Error Message When Printing (Windows 2000 & XP Users) Barcode Diagnostic Tool Cannot Generate Report. Class not registered

General Use Questions Does the software cost anything? Are there any licensing requirements? How Do I Back-Up My Address Book? How Do I Move My Address Book To A Different Computer? Why Are Some Services Not Available? How Do I Change My Ship From Address? How Do I Select a Default Shipper Name? How Do I Use Two Accounts With OverniteShip Desktop? How Do I Use E-mail Confirmation?

Other Error Message Relating to Read / Write Access to OverniteShip Desktop Folder. Partial Screen View Correction Destination ZIP Codes Are Not Accessible OverniteShip Desktop "Stalls" or "Freezes" "141:145 Can't Open Data Connection" Message