Delivery throughout California, Arizona, Nevada & Mexico
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Frequently Asked Questions
section for the most common questions or use the search tool below to search our site.
SERVICE GUIDE
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SHIPPING
9:00 a.m. Delivery
11:00 a.m. Delivery
1:00 p.m. Delivery
4:00 p.m. Delivery
2nd Day Remote Delivery
Address Correction
Canceling / Voiding A Shipment
Collect on Delivery (C.O.D.) Service
Declared Value
Delivery Area
Delivery Signatures
Early Delivery
Holidays Observed
Indirect Delivery
Interoffice Service
IRS Delivery
Letter Delivery
Mexico Service
Morning Overnite
NextDay Delivery
NextDay Remote Delivery
Non-Account Holder Shipping
Obtaining a Delivery Signature
One Overnite
Oversized Shipments
Packaging Shipments
Private Express Statutes
Preparing Shipments
Proof of Deliveries
P.O. Box Delivery
Re-delivery / Re-Direct
Refusal or Rejection of Shipments
Routing Shipments
Residential Delivery
Saturday Delivery
Second Day Remote Delivery Service
Ships Prohibited By Law
Shipment Preparation
Shipping Supplies
Signature Required
Special Instructions
Tracking Shipments
Undeliverable Shipments
Unusual Items
RATES
Fuel Surcharge
Holiday Delivery Attempt Charges
Manual Form Entry Fee
Non-Usage Fee
Rate Quotations
Remote Delivery Surcharge
Shipment Weight
PICK-UP
Daily Drop Boxes
Daily Pick-Up
Drop Box Pick-Up
Pick-Up Options
Saturday Drop-Off
Third-Party Pick-Up
Weekend Drop-Off
GUARANTEES / WARRANTEES
Delivery Damage / Loss / Service Guarantees
Liabilities Not Assumed
ACCOUNT AND BILLING
Accounting FAQs
Account Qualification
Credit Card Billing
Terms and Conditions
Credit Terms
Usage Minimum
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