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Service Delays

December 16th 2011:


Due to mechanical issues, shipments destined for Arizona and Las Vegas may be delayed. Shipments will be delivered today, but may delayed. Please call customer care for further details.

For further information on Terms & Conditions related to delays visit the “Service" Guarantee” page of Norco’s online Service Guide. For questions pertaining to your specific shipment(s), please contact our Customer Care department at 800-683-7648.



December 1st 2011:


Due to unusually strong winds, the strongest recorded in more than a decade, some shipments in the Los Angeles and Inland Empire area may be delayed over the next few days. Several cities and counties have declared a state of emergency. City workers around the southland are working feverishly to clean up the massive road debris left in the aftermath as well as restore power to businesses, traffic signals and related key infrastructure utilities. For more information on the unusual weather condition visit the following links.

California windstorm snarls traffic, leaves 340,000 without power
Source: latimesblogs.latimes.com

Unusual Weather System Produces Destructive Winds
Source: Los Angeles Times

Wind Damage Photos
Source: Los Angeles Times

Powerful Winds Wreak Havoc in West (Video Clip)
Source: The Today Show

Watches, Warnings or Advisories for California, (National Weather Service)
Source: National Ocean and Atmospheric Administration (NOAA)

For further information on Terms & Conditions related to delays visit the “Service" Guarantee” page of Norco’s online Service Guide. For questions pertaining to your specific shipment(s), please contact our Customer Care department at 800-683-7648.


November 30th 2011:


Due to heavy fog, some shipments from the Northern California Region to the Southern California Region may be delayed today. In addition, shipments from the Southern California Region to the Northern California Region may also be delayed.

For further information on Terms & Conditions related to delays visit the “Service" Guarantee” page of Norco’s online Service Guide. For questions pertaining to your specific shipment(s), please contact our Customer Care department at 800-683-7648.



November 18th 2011:


Due to ongoing construction in and around the Malibu area, some expected delivery times may be affected. We're sorry for any inconvenience this may cause.

For further information on Terms & Conditions related to delays visit the “Service" Guarantee” pageof Norco’s online Service Guide. For questions pertaining to your specific shipment(s), please contact our Customer Care department at 800-683-7648.